Contact Us
Need Live Help? Click one of the options below to get started or text us at (989) 892-6088!
You can also Ask Ben, our NEW chatbot to get any of your frequently asked questions answered even quicker!
You can also text any of the below auto response keywords to (989) 892-6088 to get your question answered!
| Keyword | Detail |
| Hours | Provides both our lobby and drive-thru hours for all branches |
| Phone | Provides the phone number to our Member Contact Center |
| ATM | Link to find the nearest surcharge free ATM |
| Debit | Provides information on who to contact for all your debit card needs |
| Locations | Provides the address to each of our branch locations |
| Routing | Provides our routing number |
| Rates | Link to our current rates |
| Loan | Link to our current loan specials |
| Lifestyle | Provides details on our options and where to go for more information on our Lifestyle (Personal) Loans |
| Auto | Provides details on our options and where to go for more information on our Auto Loans |
| RV | Provides details on our options and where to go for more information on our RV Loans |
| CC | Provides details on our options and where to go for more information on our Credit Card options |
| MyLifeChecking | Provides details on our options and where to go for more information on our MyLife Checking Accounts |
| MyLifeSavings | Provides details on our options and where to go for more information on our Savings Account options |
| Business | Link to our Business account solutions |
| SaveMore | Link to more information on our High Yield, IRA or CD Account options |
| Mortgage | Provides link and information on who to contact for all mortgage inquiries |
| Equity | Link to our Home Equity Loan options |
| Wire | Provides instructions for both incoming and outgoing wire transfers |
| Book | Link to book an appointment |
| Fraud | Provides the fraud department phone number |
| Apply | Link to our online application portal |
| Web | Link to our website |
| App | Provides information and a link to our mobile app EdgeMobile |
| Online | Provides information and a link to our online banking ElectronicEdge |
| MobileTools | Link to all of our mobile tool options |
| Newsletter | Link to our current and past newsletters |
| Blog | Link to our blog |
Reach Us By Telephone: (989) 892-6088 or (800) 610-2764
FinancialEdge CU Mailing Address
FinancialEdge Credit Union
PO Box 446
Bay City, MI 48707
Lost/Stolen Information
To report lost/stolen information during non-business hours:
- Credit and Debit Cards
- (888) 241-2510 within the U.S. or
- (909) 941-1398 when outside the U.S. (supports collect)
- Money Orders (800) 542-3590
- CUNA Mutual Insurance:
- (800) 779-5433 Life & Disability
- (800) 356-6008 AD&D
- Miscellaneous Numbers:
- (800) 772-1213 Social Security Direct Deposit