Contact FinancialEdge Community Credit Union

... By Email

FinancialEdge CCU is available to answer questions and accept comments or suggestions through email. Please give a minimum of 24 hours for an initial response to email inquiries.

Please email us at info@financialedgeccu.org

Notice: Information sent by email is at risk of loss of confidentiality if the information is transmitted over the Internet. We do not recommend sending confidential information such as account numbers.

If you do not receive an initial response within 24 hours, please call the Member Services department at (989) 892-6088 or (800) 610-2764 and press 5.

... By Mail

Please use the following address for all written requests or correspondence:

FinancialEdge Community Credit Union
PO Box 446
Bay City, MI 48707

Please remember the following services for after business hours transactions:

• Debit Cards
• ATM Cards (click here to find a surcharge free ATM near you)
• AudioEdge (account access by phone)
• ElectronicEdge (account access online)

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…In Person

Credit Union Locations:

M-F: 8am-6pm (Drive-thru) / 9am-5pm (Lobby)  Sat. 9am-12:30pm (Drive-thru)

• Euclid Avenue Office 1199 S. Euclid Ave., Bay City, MI
• Sherman Street Office 1304 N. Sherman St., Bay City, MI

M, TH, F: 10am-5:30pm (inside the Cat's Meow)

• 1465 W. Center, Essexville, MI

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... By Telephone

(989) 892-6088 or (800) 610-2764

• Option 3 - AudioEdge (account access by phone)
  • Option 1 - Account Access 24 Hours a Day, 7 Days a Week
  • Option 2 - Rates

• Option 4 - Loan Department, VISA®, and Collections
  • Option 1 - Collections
  • Option 2 - All other loan inquires

• Option 5 - Member Contact Center and all other inquires

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... Other IMPORTANT Numbers

Routing & Transit (A.B.A.) Number: 272476844

 To report a lost/stolen during non-business hours:

• VISA Credit Cards 
  • (855) 278-9173 within the U.S. or
  • (605) 782-3823 when outside the U.S.
• Debit/ATM
  • (800) 554-8969 within the U.S. or
  • (614) 564-5101 when outside the U.S.
• Travelers Checks (800) 221-7282
• Money Orders (800) 542-3590
• CUNA Mutual Insurance:
  • (800) 779-5433 Life & Disability
  • (800) 356-6008 AD&D
• Miscellaneous Numbers:
  • (800) 222-6424 AAA Group Insurance
  • (800) 772-1213 Social Security Direct Deposit
     

... By Fax

(989) 892 - 3610 Euclid Ave. - Loans / Member Service (1st floor)
(989) 460 - 3194 Euclid Ave. - Accounting / Administration (2nd floor)
(989) 892 - 5180 Sherman Street Office